How to add a live chat button to Microsoft Entourage

Microsoft Entourage Mail

Microsoft Entourage was an e-mail client and personal information manager developed by Microsoft for Mac OS 8.5 and higher. Entourage was replaced by Outlook for Macintosh in Microsoft Office for Mac 2011, released on October 26, 2010. However, this email client is still popular among our users and therefore we prepared instructions for integrating a chat button with an email signature for it.

To add a chat button to your email signature, please do the following:

In Entourage choose Tools / Signatures
In the Signatures window click New
Make sure the “Use HTML” button has been clicked
Add chat button code
Name your signature and close the window

The following steps will allow you to insert your new signature to all new emails automatically:

Choose Tools / Accounts
Select your email account and click the Edit button
Click the Options tab and choose a default signature

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Olga

Head of Customer Service Advocates and Social Media Coordinator at Provide Support, LLC

Olga is a Head of Customer Service Advocates and Social Media Coordinator at Provide Support, LLC. She is a writer and blogger on customer service innovation, customer service excellence and customer support technology.