ecommerce Archives | Provide Support

January 18, 2022 Provide Support Team

3 Tips for Running a Successful Online Business in 2022

The revenue potential for online businesses continues to grow. In 2020, eCommerce accounted for 18% of global retail sales. That number is expected to grow to close to 22% by 2024. Still, maybe your business isn’t seeing the growth you would like. No matter how hard you try, you are likely missing out on potential sales, revenue, and profits. There are some steps you can take to make your online business as successful and profitable as possible. You don’t need to be a marketing genius. You just need to take advantage of some tools that are already available. Whether it is about choosing the right marketing software, adding live chat, or organizing everything around your brand, just making some minor adjustments can make a massive difference.

July 6, 2017 Mary Shulzhenko

10 Ways to Increase Customer Engagement in eCommerce (Infographic)

Customer engagement is the future of e-commerce. – Brennan Loh, head of business development of Shopify Now that global consumers are able to purchase nearly anything they wish on whatever device they want and wherever they happen to be, the eCommerce customer experience has dramatically changed. And while competition has grown and will continue to grow (according to Big Commerce, eCommerce is growing 23% year-over-year), businesses of all sizes ultimately must learn to separate themselves from competitors. The best way to do that is through improving customer engagement. Whether you have just set up an eCommerce business or have been running one for years, you might need to take a closer look at the quality of your customer engagement practices and eCommerce enhancement. The infographic below explains why eCommerce customer engagement is absolutely critical today and offers 10 effective ways to instantly improve it. The ideas could be successfully applied to both B2C and B2B sectors.

September 29, 2015 Mary Shulzhenko

Shopping Cart Abandonment: Why It Happens And How To Prevent It (Infographic)

For many years shopping cart abandonment has been a huge problem for eCommerce business owners. According to the Baymard Institute, the average documented online shopping cart abandonment rate is 68.53%, which is an outrageous statistics. To put it simpler, nearly 70 out of 100 people leave your website without completing their purchase! While there are many reasons online shoppers abandon their carts that you have little or no influence over, such as comparison shopping, many of them can actually be prevented if you know what exactly to focus your efforts on. Those are mainly connected with how user-friendly and credible your website is.