In today’s blog I would like to speak about efficiency in customer service, to look at this subject from personal experience. I think this is the question that naturally rises within when you understand your full responsibility for your work, for how you and your customers are going to experience it and what results you are going to produce. When you start noticing your inefficiencies and honestly acknowledge them, at the same time you begin to ask yourself, how do I make myself more efficient? It seems that the biggest hurdle to greater efficiency is one’s psychological state, which can block your progress in many different ways. Below are my few tips on how you can bring yourself to a more efficient state of mind.
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