Provide Support is glad to announce new software improvements which have been implemented recently. They include not only new features but also server updates which make our service more stable and secure. Please take a look at the below features description. Live Chat and Google Analytics Integration: New feature of Google Analytics integration allows tracking as events initiated chat requests and sent offline messages. Two types of events are pushed to your Google Analytics account: Chat Started – this event is pushed when a visitor fills out the pre-chat form and clicks ‘Start Chat’ button Offline Message Sent – this event is pushed when a visitor sends an offline message
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