Increased competition urges hotel and travel companies to search for innovative ways to serve their customers and attract new clients. In their search many have turned their attention to live chat service which allows instant interaction between clients and business right from the company website. Live chat is cheap compared to call center service, rich with multiple advanced features that allow the step up the customer service to the next level. But is it really effective?
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Holiday Begins or 5 Tips to Provide Excellent Support with Hotel Reservations
Holiday time is a hot time for hotel service stuff. In those hotels which want to get more profits during this time, everything should be top class. All guests get the first impression about the hotel while booking the room and on this very first stage it is vital to exceed expectations and offer high quality support to future residents.
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