Millions of businesses use Live Chat software for customer communication needs. From small start-ups to major corporations, Live Chat makes it super easy to handle customer interactions on the spot, bringing along high speed of resolution and incredible ease of use for both website visitors and support agents. To help you create a better customer experience, we’ve pulled together step-by-step instructions for getting your Live Chat tool up and running in no time. Let’s quickly cover the main things you need to do to get started on Provide Support.
Continue readingTag: live chat integration
How to Start Offering Amazing Customer Service on your 3dcart Website
With increase of online competition eCommerce website owners put all their efforts to deliver exceptional customer experience and blur the lines between in-store and online shopping. High level of experience in the online store means loyal customers and repeat sales, that is why it is extremely important for retailers who want to sell online to provide customer service beyond expectations. With proper tools and staff training this will not become a challenge for your company. If you run eCommerce website powered by 3dcart, live chat integration for 3dcart website will be a winning strategy for your eCommerce business.
Continue reading