Every year business owners try to predict the main shopping season trends, what shoppers are looking for and what kind of offers will attract their attention and drive them to particular stores. Apparently, the main trends of recent years have been mobile friendly stores, great discounts and efficient customer service. More and more purchases are being made online via mobile devices and for business owners it has become vital to use technology in their sales and customer service workflow. Our infographic shows the main customers expectations from the holiday season, their planned gift budget and devices being used for shopping. This information will help you to be well-armed, prepare your online store for the coming holiday season and outpace your competitors. If you have more ideas about the holiday shopping season trends, feel free to share them with our readers.
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