Good things happen to your customers when good things happen to your staff. When people feel good about their job, when they are proud to be on your team, they strive to achieve more and do better. So one of your most important tasks as a customer service leader is to build a motivation strategy that will create and maintain the spirit of enthusiasm among your employees. How do you go about creating a successful motivation strategy? Let’s turn to some theoretical insights to better understand the nature of motivators.
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