Various researches show how important Live Chat software is and how shoppers tend to use this tool for communicating with retailers. Not only modern look of a chat button and growing popularity of this tool attract them. Consumers find it convenient in terms of communication and simplicity of usage.
Moreover, click-to-chat tool is very user friendly and can be easily integrated with any type of website. Rich customization possibilities allow making Live Chat an integral part of the website matching its look and feel. Taking the most out of this tool will let you provide best quality customer support services to your users as well as make your customer care workflow more efficient.
Head of Customer Service Advocates and Social Media Coordinator at Provide Support, LLC
Olga is a Head of Customer Service Advocates and Social Media Coordinator at Provide Support, LLC. She is a writer and blogger on customer service innovation, customer service excellence and customer support technology.
Latest posts by Olga (see all)
- Problems live chat agents can face when managing multiple chats - November 25, 2024
- 10 best practices for handling live chat as an agent - October 3, 2024
- How to Integrate a Live Chat Feature to a Web Application with React.js - September 27, 2024
