Message Pane

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  Operator Module > Native agent app > Native agent app 7.X.X > Options > Profile settings >

Message Pane

General

 

On this tab with app settings you can adjust the settings fr the message pane, where messages sent by visitor and agent are displayed.

 

Message pane settings

Message pane settings

 

 

 

Zoom and font

 

In this section you can select the font and enlarge it if necessary.

 

Zoom and font settings

Zoom and font settings

 

Image Preview

 

By default a preview is enabled for all images sent by visitors and agents in chat. However, it is possible to disable this option and in this case an agent will need to download and image file to view it.