About Us
History
Contacts
System overview
About the System
Available features
System Setup and Customization
Getting Started
Control Panel
Logging in
How to login
Creating new account
Password recovery
Using Live Demo
Account dashboard and account profile
Managing operators and departments
Managing Operators
Managing agent permissions
Import agent profiles from CSV
Agent forced logout
Managing Departments
Account customization
Visual customization
Managing System Messages
Managing Images
Pre-chat survey editing
Offline message window editing
Modern chat window
Modern chat window customizations and functionality
Chat window appearance customization
Chat icon customization
Chat window titles and fonts
Chat window features
Eye Catcher
Chat messages counter
Classic chat window editing
Post-chat survey window editing
Proactive chat invitation editing
Technical customization
Managing the offline chat behavior
Connection options
Regional settings
Chat Management
Google Analytics 4 Integration
Privacy Settings
Block visitors
Visitor Monitoring Filtering
Online Presence Monitoring
Managing canned responses
Translating the account
Chat window branding
Custom domain setup
Managing chat transcripts
Chat transcripts storage
Using chat button codes
Standard codes
Overview
Passing information from your website to operators
React.js implementation
Integrations
CMS Integrations
WordPress
General
Plugin Settings
How to Login or Create a New Account
WP Plugin Settings
Chat Button Codes
Positioning
Appearance
Direct Integration with WordPress
Joomla
General
Module Settings
How to Login or Create a New Account in Module
Joomla Module Settings
Chat Button Codes
Positioning
Appearance
Direct Live Chat Integration Joomla 3
Drupal
Drupal Integration
WIX Website Builder
WIX Website Builder Integration
Weebly
Weebly Integration
Squarespace
Squarespace Integration
Yahoo Small Business
Yahoo Small Business Integration
Google Tag Manager
Google Tag Manager and Live Chat integration
Woocommerce
Live Chat and Woocommerce Integration
Site123
Site123 and live chat integration
Shift4Shop
Shift4Shop integration
Shopping Cart Integrations
X-Cart 5
X-Cart 5 Integration
Pinnacle Cart
PinnacleCart Integration
AmeriCommerce
AmeriCommerce Integration
Prestashop
Prestashop Integration
OpenCart
OpenCart Integration
Volusion
Volusion Integration
3dcart
3dcart Integration
Bigcommerce
Bigcommerce Integration
Shopify
Shopify plugin
Direct Shopify Integration
CoreCommerce
CoreCommerce Integration
Fortune3
Fortune3 Integration
Zen Cart
Zen Cart Integration
CubeCart
CubeCart Integration
osCommerce
osCommerce Integration
CS-Cart
CS-Cart Integration
Email Services Integrations
MailChimp Integration
GetResponse Integration
Operator Module
Overview
Web-based agent app
General
How to login and appear online
How to recover your password
Using the Console
Chatting
Messaging
Visitors list
Proactive chat invitation
Monitoring
Operators tab
Native agent app
Native agent app 7.X.X
System requirements
How to download, install and uninstall in app 7.X.X
Options
Profile manager
Profile settings
General
Appearance
Login
Proxy Settings
Notifications
Message Pane
Input Area
Spelling
Chat Rooms
Operators
Visitors
Geo Location
Regional
Diagnostics
Using the app
Chatting
Away mode in agent app
Visitor detail and navigation
File transfer
Predefined responses
Blocking a visitor
Agent Permissions
Visitors
Geo Location
Team
Events
Error reports
Agents monitoring
Shortcuts
iPhone agent app
General
How to download and install
How to login and appear online
Chats
Visitors
Operators
Android agent app
General
How to download and install
How to login and appear online
Chats
Visitors
Operators
Handling multiple accounts or multiple websites
Sharing operator profiles
Purchase and Billing
Overview
Trial period
Subscription packages
How to purchase
How to purchase custom domain
Wire Transfer Payments
Bitcoin payments
Changing subscription
Billing information
Cancelling the account
Affiliate Program
Overview
Affiliate module in Control Panel
Chats Reporting
Chat Statistics Access
Stats interface features
Data Overview
Account Stats
Operators Stats
Departments Stats
Website Traffic
Chat Referrers
Chat Transcripts App
Chat transcripts app interface
Chat transcripts app filters
Chat transcripts grouping
Chat transcripts export